01. Lesson Intro

Header

Lesson Intro

ND036 C1 L4 01 Lesson Intro Prdtm2 195

Summary

In this lesson, we’ll cover the following topics:

  • Active Listening
  • Story telling
  • Being Persuasive
  • Presentations
  • Negotiation

Learning Objectives

Learning Objectives

  • Use active listening
  • Craft and deliver compelling stories
  • Be persuasive
  • Create presentations
  • Negotiate

Glossary

Glossary

Term Definition
Ethos The Greek word for character, describing the credibility of an individual
Logos The Greek word for reason or logic
Pathos The Greek word for emotion
BATNA Best Alternative To a Negotiated Agreement. If negotiations were to fail, BATNA is the next best option